Introduction
Welcome to The Circle Technology (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI Business Consulting & Training services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Make a purchase or place an order
- Subscribe to our newsletter or communications
- Fill out a form or survey
- Contact us for support or inquiries
- Participate in promotions or events
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username and password)
- Payment and billing information
- Company name, job title, and industry
- Business information and organizational details
- Training participation and assessment data
- Consulting project information and requirements
- Any other information you choose to provide
Automatically Collected Information
When you access our website or services, we may automatically collect certain information, including:
- Log data (IP address, browser type, operating system, referring URLs)
- Device information (device type, unique device identifiers)
- Usage data (pages visited, features used, time spent on pages)
- Cookies and similar tracking technologies
- Location data (with your permission)
Third-Party Information
We may receive information about you from third-party sources, such as:
- Business partners and affiliates
- Public databases
- Social media platforms (if you connect your account)
- Marketing and analytics providers
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
- Provide, operate, and maintain our AI consulting and training services
- Process transactions and fulfill service orders
- Create and manage your account
- Send service-related communications
- Deliver training materials and consulting reports
- Provide personalized consulting recommendations
- Track training progress and certification status
Communication
- Respond to your inquiries and provide customer support
- Send you technical notices and updates
- Provide information about our products and services
- Send promotional materials (with your consent)
Improvement and Development
- Analyze usage patterns and trends
- Improve our website, products, and services
- Develop new features and functionality
- Conduct research and analysis
Security and Legal Compliance
- Detect and prevent fraud and security incidents
- Comply with legal obligations
- Enforce our terms and policies
- Protect our rights and property
Marketing and Advertising
- Personalize your experience
- Deliver targeted advertising
- Measure advertising effectiveness
How We Share Your Information
We may share your information in the following circumstances:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
Business Transfers: If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of The Circle Technology, our users, or others.
With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.
Aggregated Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information and improve our services. Cookies are small data files stored on your device.
Types of Cookies We Use:
- Essential cookies (necessary for website functionality)
- Analytics cookies (help us understand how visitors use our site)
- Functional cookies (enable enhanced functionality and personalization)
- Advertising cookies (deliver relevant advertisements)
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Confidentiality of Business Information
As an AI consulting firm, we may have access to confidential business information during the course of providing our services. We maintain strict confidentiality standards and implement appropriate measures to protect your proprietary information, including:
- Non-disclosure agreements with our consultants and staff
- Secure storage and handling of client documents
- Limited access to sensitive information on a need-to-know basis
- Secure deletion of project materials upon completion (unless retention is required)
Client business information collected during consulting engagements is used solely for the purpose of delivering our services and is not shared with third parties except as necessary to provide the services or as required by law.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Factors that determine our retention periods include:
- The nature and sensitivity of the information
- Legal and regulatory requirements
- The purposes for which we collected the information
- Whether we have a legitimate business need to retain the information
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to certain exceptions)
- Portability: Request a copy of your information in a portable format
- Restriction: Request restriction of processing of your information
- Objection: Object to processing of your information for certain purposes
- Withdraw Consent: Withdraw consent where we rely on consent as the legal basis for processing
- Opt-Out: Opt-out of marketing communications at any time
To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Children’s Privacy
Our services are not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection in accordance with applicable law.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date.
Your continued use of our services after such updates constitutes acceptance of the revised Privacy Policy.